Return and Refund Policy

Last Updated: February 04, 2025

Thank you for shopping at United Healthcare. We strive to ensure that our customers are completely satisfied with their purchase. However, we understand that sometimes products may not meet your expectations, and we are here to help with returns and refunds.
Please read the following policy carefully to understand how we handle returns and refunds.

1. Return Eligibility
   To be eligible for a return, the following conditions must be met:
   • The product must be in its original, unopened packaging.
   • The return request must be made within 7 days from the date of receipt of the product.
   • The product must be purchased from our website www.unitedveda.com.
   Please note that used or opened products cannot be returned or refunded unless they are defective.

2. Return Process
   If you are eligible for a return, follow these steps:

3. Contact our customer support team at info@unitedveda.com or call us at +91 9355917676 within 7 days of receiving your order to initiate the return process.

4. Provide your order number and details of the product you wish to return.

5. Once your return request is approved, we will send you instructions on how to send the product back to us.

6. Return shipping costs are the responsibility of the customer, unless the product is defective or damaged.

7. Refund Process
   Once we receive the returned product and verify its condition, we will process your refund. The refund will be issued to the original payment method used at the time of purchase.
   Please note:
   • Refunds will be processed within 7-10 business days after we receive and inspect the returned product.
   • Shipping fees are non-refundable, unless the return is due to an error on our part or a defective product.

8. Defective or Damaged Products
   If the product you received is defective or damaged, please contact our customer support team immediately at info@unitedveda.com or call us at +91 9355917676. We will offer a full refund or replacement at no additional cost to you, and we will cover the return shipping charges.

9. Non-Returnable Items
   The following items are non-returnable:
   • Opened or used products
   • Products purchased from third-party sellers or unauthorized resellers

10. Exchanges
    We do not offer direct exchanges for products. If you need a different product, please return the original item and place a new order.

11. Cancellation of Orders
    You may cancel your order within 24 hours of purchase if it has not yet been shipped. After that period, we cannot guarantee that the order can be canceled, but we will make every effort to accommodate your request.

12. Contact Us
    If you have any questions or concerns about our return and refund policy, please feel free to contact us:
    Phone: +91 9355917676
    Email: info@unitedveda.com
    Address: 805-B, 8th Floor, Jaina Tower – 1, District Centre, Janakpuri, Delhi, India